The Wolf Firm


1997 WESTERN STATES SERVICING CONFERENCE

THE INTERNET AND MORTGAGE LOAN SERVICING


Presented By:

ALAN STEVEN WOLF
The Wolf Firm
A Law Corporation
500 Newport Center Drive, Suite 800
Newport Beach, California  92660
(949) 720-9200 Phone
(949) 720-9250 Fax
E-Mail:  Alan_Wolf@wolffirm.com
Web:     http://www.wolffirm.com


Note:  This outline is a printout of a web page located at http://www.wolffirm.com/westernstates.  The Wolf Firm will maintain this material online to allow you to further explore the application of internet technology to mortgage loan servicing.


Overview

What is the Internet and Why Do We Care?

            1.  The Concept
                  a.  The History
                  b.  A Connection of Computers (Over 1,000,000)
                  c.  Very durable (Made to withstand a nuclear attack)
            2.  The Hype
                   a.  100,000,000 plus users
                   b.  50,000,000 web users
                   c.  A new form of communication
                   d.  E-Commerce
            3.  Easy Access
                  a.  Online Services
                       1)  AOL - 8 million members
                       2)  Microsoft Network
                       3)  Compuserve
                       4)  Prodigy
                  b.  Internet Service Providers (Literally Thousands)
                        1)  Phone Companies
                              a)  GTE
                              b)  PacBell
                              c)   AT&T
                         2)  Backbone Providers
                               a)  MCI
                               b)  Sprint
                               c)  UUNET
                          3)  WebTV
             3.  Cost is Going Down/Performance is Going Up
             4.  Bandwidth
                  a.              .3 K       1985 Modem                    ($600 to buy/$20 per hour access fee)
                  b.          28.8 K       Most Modems Today        ($100 to buy/$20 per month unlimited access fee)
                  c.        128    K       ISDN Line                        ($200 to buy/$80 per month unlimited access fee)
                  d.     1,500    K       T1                                     ($3,000 to install/$1,000 per month unlimited access fee0
                  d.     1,500    K       ADSL Line                        ($300 to buy/$100 per month unlimited access fee)
                  e.   10,000    K       Cable Modems                  (Rental included in monthly service/$40 per month)
            5.  This is generally no additional charge for viewing a web page/the information is free.
            6.  We're at the same stage as the early black & white tv's     
            7.  The New Economic Order
                 a.  Disintermediation
                 b.  From Marketplace to Marketspace

What are we going to discuss?
            1)  E-Mail
            2)  The Web
            3)  Production Has All The Fun
            4)  Internet Starting Points For Mortgage Servicers
                             a)  Agencies
                             b)  Appraisal Services
                             c)  Credit Reporting Agencies
                             d)  Federal Government Resources
                             e)  Flood Determinations
                             f)   Force Placed Insurance
                             g)  Hazard Insurance
                             h)  Mortgage Insurance
                             i)   Mortgage Industry- Calendar
                             j)   Mortgage Industry- General
                            k)   Mortgage Industry- News
                             l)   Mortgage Industry-Trade Groups
                            m)  Regulations
                            n)   Title Companies
           5)  Loan Servicing Specific Applications
                           a)  Online Discussion/Message Board Of Mortgage Servicing Related Questions
                           b)  Articles on Mortgage Servicing
                           c)  Online Case Status
                           d)  Missing Assignment Database
                           e)  Mortgage Banking Training
                           f)   Mortgage Banking Forms
                           g)   Mortgage Banking Books Sold Online
          6)  Law Related Information of Interest To Mortgage Servicers
                           a)  Federal Information
                                (1)  Cases
                                (2)  Statutes
                           b)  State Information
                                (1)  Cases
                                (2)  Statutes
                            c)  Topical Materials
                                 (1)  Bankruptcy
                                 (2)  Environmental Law
                                 (3)  Financial Services
                                 (4)  Licensing/Regulatory Compliance
          7)   General News- News Services, Newspapers and Magazines
          8)   Reference Material
          9)   Search Engines
        10)   Mortgage Electronic Registry System (MERS)

What are we not going to discuss?
            1.  Newsgroups
            2.  Listservs
            3.  Telnet
            4.  Gopher/Archie
            5.  Ftp

What are we trying to achieve?
            1.   More effective communication
            2.   Lower cost.

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E-Mail-  

      1.  The concept-
            a.  Comparison to Regular Mail
            b.  Comparison to Fax
            c.  Comparison to Telephone

      2.  The format
           a.   name@domain name
           b.   (e.g., Alan_Wolf@wolffirm.com and alanswolf@aol.com)

      3.  How do you find someone's address?
            a.  No comprehensive site
            b.  Search engines
                1)  Switchboard
                2)  Four11
                2)  Infoseek

      4.  Legal Issues in use of e-mail.
           a.  Electronic Communications Privacy Act
           b.  Potential waiver of protections- (See article E-Mail Blues)
                1)  Attorney-Client
                2)  Work Product
                3)   Financial Privacy
                4)  Trade Secrets
          c.   Servicers should have a written e-mail policy
          c.   Encryption

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The Web

  How Does It Work?
     1.  Connection
           a.  TCP/IP
           b.  PPP
     2.  Browsers
           a.  Types
                1)  Netscape
                2)  Microsoft
                3)  Online Service
            b.  How do you get them?
                 1)  Buy in computer store  (about $40)
                 2)  Download beta version (free)
            c.  What do they do?
                  1)  HTTP
                  2)  Multimedia
                        a.  Graphics/Pictures
                        b.  Sound
                        c.  Video
                        d.  Virtual Reality
                   3)  Hyperlinks
                         a.  Same page  (Go to the top of  this page)
                         b.  Same server (Go to The Wolf Firm home page)
                         c.  Different server anywhere in the world. (Go to the London Times)
      4.  How does the browser find the Web page?
            a.  Domain Names
                  1) Descriptions
                       a) com-  company
                       b) gov-   government
                       c) edu-   education
                       d) org-   organization
                       e) net-    network
                   2) Domain Name
                        a)  yourcompany.com
                        b)  Example:   wolffirm.com
                   3) Country Code after domain name (e.g., uk- England, no country code on American sites)
           b.  Uniform Resource Locator (URL)

                  1) Hypertext Transport Protocol (http)
                  2) http://www.domainname.com  (e.g., http://www.wolffirm.com)
      5.  Search Engines
             a.  Hotbot  
             b.  Altavista  
             c.  Yahoo      

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     Production Has All The Fun!
         1.  Brochure/Advertising/Marketing
         2.  Provide Information
               a. Information about bank
               b. Information about services
                    1) Banking (e.g., Bank of America)
                    2)  Mortgages  (e.g. Countrywide)
                         a) Programs
                         b) Rates
         3.  Loan Applications
         4.  FHA Connection 

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    For Mortgage Servicers

Mortgage Servicing Related Information
           (Note:  All of these links, and many others, may be found at the Wolf & Richards library located http://www.wolffirm.com/library)

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Loan Servicing Specific Applications

Online Discussion/Message Board Of Mortgage Servicing Related Questions

Articles on Mortgage Servicing

Online Status of Case

Online Document Imaging-  Share an electronic file with all of your staff and vendors!

Missing Assignment Database

Mortgage Banking Training

Mortgage Banking Forms

Mortgage Banking Books Sold Online

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Law Related Information of Interest To Mortgage Servicers

FEDERAL INFORMATION

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STATE INFORMATION

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TOPICAL MATERIALS

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GENERAL NEWS-NEWS SERVICESNEWSPAPERS AND MAGAZINES

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REFERENCE MATERIALS

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SEARCH ENGINES

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The Wolf Firm
A Professional Law Corporation
18 Corporate Plaza Drive
Newport Beach, California  92660
(949) 720-9200 Phone
(949) 720-9250 Fax

E-Mail us at Alan_Wolf@wolffirm.com


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