Picasso Trigger

The Wolf Firm Virtual Aquarium

Frequently Asked Questions


Key Code

  1. I have two computers. May I use The Wolf Firm Virtual Aquarium on both computers?
  2. I have to enter my Key Code each time The Wolf Firm Virtual Aquarium starts.  What am I doing wrong?
  3. By entering the Key Code, am I entering into some sort of secret agreement to use The Wolf Firm for all of my legal work?
  4. I didn't write down my Key Code and it is no longer on the www.wolffirm.com/aquarium page. How can I find it again?

Installation

  1. How do I Install the The Wolf Firm Virtual Aquarium?
  2. I've installed The Wolf Firm Virtual Aquarium but can only see one fish and a black rectangle on the bottom of my screen that has the wording "Press the space bar to: 1.  Register now, and display seven of your favorite fish from the included 21.  2.  Temporarily remove this black box."  What do I do?
  3. Do I have to install the The Wolf Firm Virtual Aquarium as a screensaver?
  4. How do I uninstall The Wolf Firm Virtual Aquarium?

Requirements

  1. What are the system requirements?
  2. Will the The Wolf Firm Virtual Aquarium work with Windows NT?
  3. I have a powerful video card, but I'm getting fewer than two frames per second, instead of 20-30.
  4. Will The Wolf Firm Virtual Aquarium run on my notebook computer?
  5. Why doesn't the The Wolf Firm Virtual Aquarium work with my VooDoo2 (or other loop-thru) card?
  6. Will The Wolf Firm Virtual Aquarium run on Dual Monitors?
  7. Will the The Wolf Firm Virtual Aquarium run on a Mac?
  8. I have “Automatic Updates” turned on for Windows. Doesn’t that get the newest video card drivers for me automatically?
  9. I don't meet the requirements.  Instead of downloading the program as a screensaver or standalone program, can I download a screenshot of The Wolf Firm Aquarium as my Windows Wallpaper ?

Troubleshooting

  1. I have The Wolf Firm Virtual Aquarium installed but it won't take my key code.
  2. The Wolf Firm Virtual Aquarium freezes and the fish stop moving.
  3. The Wolf Firm Virtual Aquarium works perfectly on my friend's computer, but not mine. Why?
  4. My computer keeps locking up
  5. My fish are plain white (no textures), how can I fix this problem?
  6. I am trying to install the program, but it doesn’t work. The shortcuts it creates are broken, and the program doesn’t run.
  7. The ABOUT and HELP buttons don't work in the Desktop Windows Preview.
  8. Where can I find additional technical help?

Miscellaneous

  1. What are the types of fish that come with The Wolf Firm Virtual Aquarium?
  2. I only see the same seven fish in The Wolf Firm Virtual Aquarium.  How do I get the other fish to swim in the aquarium?
  3. Why is there a limit of seven fish at any one time in The Wolf Firm Virtual Aquarium?
  4. Will the Starfish climb on glass, and if so, how do I get it to do that?
  5. I enjoy the Aquarium but really don't like staring at The Wolf Firm crystal.  Is there any way to remove the crystal?
  6. What are your future plans for The Wolf Firm Virtual Aquarium?
  7. How did you find the time to create The Wolf Firm Virtual Aquarium and this site?


Key Code

1.  I have two computers. May I use The Wolf Firm Virtual Aquarium on both computers?
        Yes, you can use the The Wolf Firm Virtual Aquarium on two computers with the same Key Code.  If you have more than two computers, that's a different sort of problem.  Click here for more details.

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2.  I have to enter my Key Code each time The Wolf Firm Virtual Aquarium starts.  What am I doing wrong?
        There are two possibilities.  First, the software may not like you.  Second, when you installed the software, you were not fully logged onto your computer.  Properly log onto your computer, reinstall the software and then enter the Key Code. Voila!  You should not need to reenter the Key Code again.  If this doesn't work, then it probably was the first problem.  In that case, you might want to try a personal improvement course.

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3.  By entering the Key Code, am I entering into some sort of secret agreement to use The Wolf Firm for all of my legal work?
        No, that is unless you are a Freemen or belong to some other anarchist militia group and then, of course, by virtue of  the "Free California State," secret liens and the Magna Carta you're legally required to send us all of your legal work.

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4.  I didn't write down my Key Code and it is no longer on the www.wolffirm.com/aquarium page. How can I find it again?
        The Wolf Firm Virtual Aquarium is intended for the use of clients and friends of  The Wolf Firm.  If the software is being used by others, it may be necessary to pull the program and the Key Code from the site and allow use only by written request.  If you have already installed the software, and are a computer guru, you can determine the Key Code by looking in the Registry.  Click on "Start" then "Run" and type "regedit" in the box and click OK. Look in the HKEY_CURRENT_USER\SOFTWARE\SereneScreen folder to view your Key Code. Write down your Key Code, but do not make any changes to your Registry.  You can also e-mail us at aquarium@wolffirm.com providing your name, rank and serial number and if you look kosher, we'll send you the Key Code and/or the software.

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Installation

1.  How do I Install The Wolf Firm Virtual Aquarium?
           Running the downloaded program will unpack the program and install into a directory of your choice.  The default directory is C:\Program Files\SereneScreen\The Wolf Firm Virtual Aquarium.  You will also be given the options of creating an Icon on your desktop, creating a Quick Launch icon, and setting the The Wolf Firm Virtual Aquarium as your Default Screen Saver.  For comprehensive step-by-step installation instructions, click here.

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2.  I've installed The Wolf Firm Virtual Aquarium but can only see one fish and a black rectangle on the bottom of my screen that has the wording "Press the space bar to: 1. Register now, and display seven of your favorite fish from the included 21.  2. Temporarily remove the black box."  What do I do?
        As Step 5 of the Six Easy Steps process details, after installing the program, you need to enter the Key Code.  Click on the space bar and then enter the Key Code "AWOLF-26W6W-EO632-637V7" (without the quotes).  For comprehensive step-by-step installation instructions for the Key Code, click here.

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3.  Do I have to install the The Wolf Firm Virtual Aquarium as a screensaver?
        That's a tough question.  We would like you to use the program as a screensaver because then, every time you take a break and return to your computer, our beautiful Wolf Firm crystal will be staring at you reminding you to send us work (please, pretty please..).  However, the truth is that the program is not only a screensaver but can run as a separate program simply by double clicking on the fish icon.  [Image] In fact, a lot of problems can be eliminated if you just run the program from the Desktop as a regular program instead of as a screensaver. This is because screensavers run at a very low priority, and can be "kicked out" by almost any other program that tries to run (e.g., your real work).  Also, as a screensaver, the program uses more resources than it does running simply as a program.  The choice is yours.  You know our vote, but we won't be mad if you run it as a program (that is, as long as you continue to send us work..).

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3.  How do I uninstall The Wolf Firm Virtual Aquarium?
        Why would you want to do that?  If you have technophobia, you need to deal with it. Make a friend.  Talk to someone.  If that doesn't work, simply run the Uninstall option on the Start menu under Programs/SereneScreen (or wherever you installed it to). Or simply run Add/Remove programs in the Control Panel and remove SereneScreen. Once you uninstall the software, if you want to install it again at a later date, you WILL NEED TO RE-ENTER YOUR Key Code. The program does not keep this information on your computer.

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Requirements

1.  What are the system requirements?

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2.  Will The Wolf Firm Virtual Aquarium work with Windows NT?
        No. The Wolf Firm Virtual Aquarium requires DirectX 6 or better to run. Windows NT 4 does not have DirectX. Windows 2000 (which is NT5 for all intents and purposes) DOES support DirectX and therefore runs the The Wolf Firm Virtual Aquarium.

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3.  I have a powerful video card, but I'm getting fewer than two frames per second, instead of 20-30.
        The most common cause is forgetting to switch the Desktop to High-Color(16-bit). If you are running the Desktop in True-Color(24 or 32 bit modes), and the card does not switch automatically (many do), then the Aquarium will use RGB Emulation instead of Direct3D HAL. This means that all 3D calculations would be done in software, which is very slow compared to hardware.

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4.  Will The Wolf Firm Virtual Aquarium run on my notebook computer?
        Only the very latest notebooks with a GeForce2Go, Rage Mobility or S3 Savage chip will run The Wolf Firm Virtual Aquarium. The NeoMagic chip will not work.  If  The Wolf Firm Virtual Aquarium does not work on your notebook computer, what good is it?  You should definitely go out and buy a new notebook.

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5.  Why doesn't The Wolf Firm Virtual Aquarium work with my VooDoo2 (or other loop-thru) card?
        We don't believe in VooDoo.  Also, the program uses your system's Primary Display driver, and the loop-thru card would be a different driver. If your primary display card is powerful enough, you can try plugging the monitor directly into it, instead of looping through the VooDoo card.

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6.  Will The Wolf Firm Virtual Aquarium run on Dual Monitors?
        There is not yet any built-in support for dual-monitor setups, though we have heard of people getting good results with such systems. Only the primary display driver is currently accessed.

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7.  Will The Wolf Firm Virtual Aquarium run on a Mac?
        No, and quit trying to hold on to a dying breed.  Give it up and get a real computer!

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8.  I have “Automatic Updates” turned on for Windows. Doesn’t that get the newest video card drivers for me automatically?
        No. Automatic Updates only automatically downloads and installs critical updates to your computer. This includes security holes or crash fixes. Your video card drivers are not considered critical, and therefore you have to tell Windows Update to get and install the drivers for your card. Simply visit http://windowsupdate.microsoft.com/ and download and install your card’s latest drivers.

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9.  I don't meet the requirements.  Instead of downloading the program as a screensaver or standalone program, can I download a screenshot of The Wolf Firm Aquarium as my Windows Wallpaper?
        Yes.  For comprehensive instructions on downloading and installing the snapshot of the Aquarium used for The Wolf Firm Holiday Card as your Windows Wallpaper (instead of a screensaver or program), click here.  Obviously, if you're using only a snapshot as your Wallpaper, it's just a picture- i.e., the fish won't move, and none of the other functionality in the full program will be present.  Nonetheless, it's still beautiful.  If you don't like the idea of the Aquarium as your desktop Wallpaper, you might instead want a picture of a Wolf. Why?  We have no idea.  In fact, it seems kind of silly.  Nonetheless, a Wolf as your Wallpaper will hopefully remind you of The Wolf Firm (get it?) and that's all we care about.  To get some very beautiful Wolf pictures specially prepared as Wallpaper for your desktop, click here.

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Troubleshooting

1.  I have The Wolf Firm Virtual Aquarium installed but it won't take my Key Code.
        The program and/or the computer may not like you.  Try speaking softly to your computer while gently patting the monitor. You might also be trying to install on a LAN computer which requires special access codes. Buy your system administrator a gift and then ask him or her to install the program for you.  While you're at it, you might also want to consider developing a deeper relationship with your system administrator; since computers never really work they'll always have a job thus making them good "significant other" material.

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2.  The Wolf Firm Virtual Aquarium freezes and the fish stop moving.
       First make sure you have your Desktop color set to 16 bit (high color).  Second, if you can start the program, hit the spacebar and go to the settings screen. In the settings screen de-select the "Desktop resolution" option and chose another resolution like 800X600. Also de-select the "Exit on mouse move" if it is enabled.  Third, sometimes a program (such as virus protection, automatic utility program or TSR) will access the system periodically and kick out the program. Try disabling these types of programs to see if it makes a difference. Fourth, check to make sure that you have the best driver for your video card from the manufacturer.  If none of this works, your fish might be dead.  Dispose of your long lost pets in a proper manner.

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3.  The Wolf Firm Virtual Aquarium works perfectly on my friend's computer, but not mine. Why?
        Check to determine whether your computer is plugged in and if you have turned it on.  If the problem relates to either of these reasons, immediately disconnect your computer, place it back in the box it came in and return it directly to the store or online center from which you purchased the computer.  You are obviously one of those people who should not be using a computer.

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4.  My computer keeps locking up
        Welcome to the world of computers! This is perfectly normal.  In fact if your computer didn't lock up, something would be seriously wrong.  However, if you have a G-Force card and WinXP, and are experiencing lock-ups, try a different driver. There is a problem with the "Microsoft Certified" driver. A discussion is here: http://www.feldoncentral.com/forums/showthread.php?s=&threadid=649

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5.  My fish are plain white (no textures), how can I fix this problem?
       Send your computer to a diversity training course.  You might also want to press CTRL-T while the program is running, this turns off the compressed texture routine that the Aquarium is using, and helps certain video cards render the textures better. You also will want to go to http://windowsupdate.microsoft.com/ to get the latest drivers for your video card. Windows does not automatically update these drivers even if you have "automatic updates" on.

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6.  I am trying to install the program, but it doesn’t work. The shortcuts it creates are broken, and the program doesn’t run.
        Make sure you disable any Virus protection software you are running when you install the program. These programs are known to interfere with the installation of The Wolf Firm Virtual Aquarium and cause all sorts of problems. After the program is installed, you can re-activate your virus protection software.

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7.  The ABOUT and HELP buttons don't work in the Desktop Windows Preview.
        To use the ABOUT and HELP buttons the program must be running. While the program is active press the space bar to bring up the settings window. From here you can access the ABOUT and HELP options. 

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8.  Where can I find additional technical help?
You might try
http://www.feldoncentral.com/Sachs/help.html or submit a written request at http://www.serenescreen.com/support/tech.php.

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Miscellaneous

1.  What are the types of fish that come in The Wolf Firm Virtual Aquarium?
        The Wolf Firm Virtual Aquarium currently has the following fish:  Yellow Tang, a Blue Tang, a Golden Butterflyfish, a Flame Angel, a Queen Angel, a Royal Gramma, a Copperband Butterflyfish, an Addis Butterflyfish, a French Angel, a Wimplefish, a Forcepsfish, a Regal Tang, a Clown Triggerfish, a Percula Clownfish, a Purple Sailfin Tang, a Picasso Triggerfish, a Blue Damselfish, a Regal Angelfish, Koran Angel, a Three Stripe Damsel, and a Lionfish. There is also a Starfish that moves along the gravel floor and sometimes climbs the aquarium glass.  A picture of all of the fish, and the names of The Wolf Firm personnel who have adopted the fish as their particular pet, can be found by clicking here.

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2.  I only see the same seven fish in The Wolf Firm Virtual Aquarium.  How do I get the other fish to swim in the Aquarium?
        When you first install The Wolf Firm Virtual Aquarium, the program defaults to showing only the following seven fish:  Yellow Tang, Addis Threadfin Butterflyfish, Powder Blue Tang, Flame Angel, Queen Angel, Royal Gramma and Copperband ButterflyfishUnless you change the settings, you will only see these seven fish.  How boring..  To change the settings to allow for other fish to be presented, press the space bar while the program is running. This will bring up the settings window which has a section entitled "Livestock."  The Livestock section provides a slot for each of the seven fish that can be displayed at any one time.  You can choose any one of the twenty-one fish for each of the seven slots by clicking on the small black triangle to the right of each slot and scrolling up and down through the menu. For example, you can choose the Yellow Tang for each of the seven slots.  The result would be a school of seven Yellow Tang swimming in The Wolf Firm Virtual Aquarium.  Selecting "<OFF>" in a slot will leave that slot blank and the Aquarium will have one less fish on the screen. Choosing "<RANDOM>"  will result in the Aquarium program picking one of the twenty-one fish for you at random every time you open the program.  That's what we recommend.  To see a visual of our recommended settings (one picture is worth a thousand words), click here.  To see pictures of all of the fish, and The Wolf Firm Employee who has adopted the fish as his or her personal pet, click here.

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3.  Why is there a limit of seven fish at any one time in The Wolf Firm Virtual Aquarium?
        There are several reasons. First, the number 7 has great meaning.  Second, a real saltwater aquarium of this size (200 gallons) could not support more fish.  Third, more than seven fish in the aquarium at any one time makes the aquarium look visually crowded. The fourth reason is that the graphics overhead for more fish slows the system down too much. We know that some very wealthy people (such as outsourcers) have very powerful graphics cards, which are producing 100 frames per second or more, but most of us normal folk do not, and the programmers of  The Wolf Firm Virtual Aquarium wanted the experience to be satisfying for the largest possible audience.  Long live the proletariat!

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4.  Will the Starfish climb on the glass, and if so, how do I get it to do that?
       Yes, under the proper conditions the Starfish will move onto the glass and climb up the glass.  To achieve this result, leave the Automatic Lights switched on and wait for the Starfish to move toward the glass.  Be patient, the Starfish moves very slowly.  Once the starfish moves to the glass, turn the foreground lights completely black.  The Starfish will then slowly climb up the glass. To see a picture of this, click here.

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5.  I enjoy the Aquarium but really don't like staring at The Wolf Firm crystal.  Is there any way to remove the crystal?
        Yes, there is a way to remove the The Wolf Firm crystal.  The Wolf Firm Virtual Aquarium was created using a variety of highly sophisticated graphics programs.  For example, the fish were created using a combination of  Newtek Lightwave and UVMesh.  The aquarium coral and crystal were created using a combination of  these and other programs including Adobe Illustrator.  To test the crystal in this highly complex environment, a program was developed by Adobe for the quick removal of the crystal called "crystalremove.exe."  When the crystal is removed, it is replaced by water, but the fish will not swim through the area previously occupied by the crystal.   To obtain a copy of crystalremove.exe from the Adobe site, click here.   Please note that the removal program was intended only for testing the temporary removal of the crystal, long term removal may cause overall instability in the program. For this and other obvious reasons, we highly discourage removal of the crystal.

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6.  What are your future plans for The Wolf Firm Virtual Aquarium?
        Initially, we would like to add new fish and new functionality (such as feeding the fish and having them react to a tap on the screen). But our overall plans are much broader.  As artificial intelligence develops, we want to start developing fish that do certain servicing acts like simple pre and post-petition bankruptcy accountings. Eventually, we would like to train the fish to do more complicated tasks and finally to replace whole loan servicing departments.  Essentially, The Wolf Firm Virtual Aquarium is giving you a glimpse at the "fishy" future of mortgage banking.

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7.  How did you find the time to create The Wolf Firm Virtual Aquarium and this site?
       
That's the problem.  We have too much time on our hands.  What further proof do you need?   That's why we're asking you to send us some work.

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The Wolf Firm
A Professional Law Corporation
245 Fischer Ave., Ste A-9
Costa Mesa, CA 92626
(949) 720-9200 Phone
(949) 720-9250 Fax

E-Mail us at Alan_Wolf@wolffirm.com


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